Activate your license
Where to enter the license key, how to get new versions and what to do when the key is not accepted.
The license key identifies your purchase. It arrives by email together with the link to download the installers and activates the programs included in your license: just one, a few or all of them, with the Neo Suite.
Enter the key#
- Open the program. While it is not activated, the Activate screen shows the program’s name.
- Paste the key you received by email.
- Click Activate.
With a Neo Suite license, the same key activates every program included in it. The command line, the local API and MCP use the activation of the program installed on the same computer.
Switch computers#
On the license screen, click Deactivate on this computer. The seat is freed and you can activate the same key on the new computer.
New versions#
When a new version comes out, the program lets you know. On Windows it updates itself; on Linux and macOS, install the new package from the link in your email.
When the key is not accepted#
Check:
- that the key was pasted in full, without spaces at the start or end;
- that the license is active and includes the program you are opening;
- that the computer is connected to the internet.
If the problem continues, talk to our team.